Privacy Policy

Overview

At eyeNET Security, Inc. (“we,” “us,” or “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you opt in to receive SMS messages from us.

By providing your mobile number and opting in, you consent to receive SMS communications from our team in accordance with this policy.

Information We Collect

When you sign up for SMS communications, we may collect:

  • Mobile Phone Number required to deliver messages

  • Name used to personalize communications

  • Consent Records, including opt-in date, time, and method

How We Use Your Information

We use your information to:

  • Send SMS messages related to support requests.

  • Respond to inquiries and provide customer support

Message Frequency and Costs

Message frequency may vary based on your interaction with us. Standard message and data rates may apply depending on your carrier plan.

How We Share Your Information

We respect your privacy.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in the following situations:

  • Legal Requirements if required to comply with applicable laws or regulations

  • Business Transfers such as mergers, acquisitions, or asset sales

Your Choices and Opt-Out

You can opt out of SMS communications at any time:

  • Text STOP to the number you received messages from

  • Contact us directly using the information below

After opting out, you may receive a final confirmation message.

For help, reply HELP or contact us directly.

Data Security

We implement reasonable safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect information from children. If we learn that we have done so, we will delete it promptly.

Changes to This Policy

We may update this SMS Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our SMS services indicates your acceptance of any changes.

Contact Us

If you have questions about this policy or our messaging practices, contact us.